FAQ

How long will it take to complete my request?

Below is the turnaround time for the initial proof based on the type of project. When the design is completed, a marketing representative will send the proof to you via email for your review.

Please note:

  • Turnaround times begin after we receive all required assets (your logo, practice information, etc.) and file specifications (ad size, full color or black and white, etc.), and not at the time that the order was placed on MarketSource.
  • Proofs are NOT print ready files and should NOT be sent to your printer. After your approval, we will send you the print ready file.
  • Below turnaround times are for initial design proof and do not include time for printing and shipping.
Branding Project

Branding project: you selected a design from MarketSource and the only items you would like changed are the logo, practice contact information, and color scheme.

Turnaround time for initial proof:

One-sided
ads, business cards, flyers, letters, pads, posters
3-5 business days
Double-sided
brochures, flyers, inserts, postcards, rack cards
3-5 business days
Emails (must use a marketing automation platform)
3-5 business days
Newsletters
3-5 business days
Booklets
please contact your ConsultYHN marketing representative to determine timeframe based on your project specs

Custom Project

Custom project: you selected a design from MarketSource where you like the look and feel but you want to change images and the layout as well as the logo, practice contact information, and color scheme. Custom copy creation takes 5 additional business days.

Turnaround time for initial proof:

One-sided
ads, business cards, flyers, letters, pads, posters
5-7 business days
Double-sided
brochures, flyers, inserts, postcards, rack cards
7-10 business days
Emails (must use a marketing automation platform)
5-7 business days
Newsletters and Booklets
please contact your Consult YHN marketing representative to determine timeframe based on your project specs
Illustrations
maps, logo conversion (converting your jpg logo to a vector file)
5-7 days. May vary based on complexity of project. Note: for logo conversion, Associate must supply current logo. For a new logo design, please refer to “New Project.”

New Project

New project: a project developed specifically for you. Design, layout and content is all new.

Turnaround time for initial proof:

One sided
ads, business cards, flyers, letters, pads, posters
4-6 weeks
Double sided
brochures, flyers, inserts, postcards, rack cards
5-7 weeks
Emails (must use a marketing automation platform)
4-6 weeks
Newsletters
5-7 weeks
Booklets
please contact your Consult YHN marketing representative to determine timeframe based on your project specs
Logo design
4-6 weeks